Frequently Asked Questions
How does the online booking system work?
After sending your booking inquiry, we aim to reply within 24 hours (usually in the evening, after we’ve come back from surfing).
We will check the availibility and either confirm or make suggestions for alternative arrangements.
Once an agreement has been reached we will ask for a non-refundable deposit to be paid by bank transfer before confirm your booking. You can find out more about our deposit policy in our T&C’s section.
How do I make payment to confirm my booking or pay the rest of my balance?
We ask that the deposit be paid via bank transfer and require proof of transfer (such as a screenshot) as sometimes the bank transfer can take a few business days.
This allows us to confirm your booking as soon as proof is received, but also contact our bank with enough information should a problem as rise with the bank transfer.
We ask that the remaining balance be paid by cash on arrival. In special circumstances we will consider alternative transfers for payment.
I have booked a surf package/retreat for myself, but my partner/family doesn’t want to surf but wants to travel with me to Morocco. Is this OK?
No problem! We are here to make your experience in Morocco unforgettable. Whether you come on your own, with a partner, or with children, we are happy to host everyone.
Where is Local Surf Maroc located?
Local Surf Maroc is located in the village of Tamraght, Taghazout Bay, just north of Agadir, Morocco. Check out our How To Get Here page for more details on where we are located.
What is the closest airport to Local Surf Maroc?
The Agadir Al Massira International Airport is the closest and is well connected to numerous European destinations. The airport is approximately a 45 min drive away. Check out How To Get Here for more details and our Transfers page for more information about our transfers from other Moroccan destinations. If you require assistance with planning your holiday, don’t hesitate to get in touch.
Will I need a Visa to visit?
Most European and North American visitors will not require a Visa for tourist entry. However, it is best to check with your nearest Moroccan embassy to be sure. You will be required to have at least 6 months left on your passport prior to your departure from Morocco for valid travel.
What vaccinations do I need in Morocco?
Being up to date with your Hepatitis A & B vaccines and Tetanus, Polio, and Diptheria is strongly recommended.
For the best and most up to date advice, contact your family doctor, nurse practitioner, or travel clinic. They will also be able to tell you if your other regularly scheduled vaccinations are out of date, which are equally important to have.
Do I need any insurance in Morocco?
Morocco does not have a public health care system, meaning that if you become ill or injured, you will have to pay for your treatment out of pocket.
Local Surf Maroc strongly reccomends each of its guests to have their own travel, health, equipment, etc insurance as we do not accept any responsibility for loss, theft, illness, injury or damage to persons or equipment during their stay.
What do I need to bring?
Mostly importantly, yourself! If you’ve never been to a surf camp before we recommend that you check out our blog post with our recommendations on What To Bring.
What is Morocco’s currency?
Morocco’s currency is Dirham. Money can be exchanged at airports or banks prior to your arrival to Morocco, or at Moroccan airports. We advise that you exchange a little prior to arrival for incidentals but wait until you are in Morocco as the best exchange rate is from ATM or Cash Points in Tamraght.
What kind of plugs are used in Morocco?
Morocco uses 220V electricity and 2 pin plugs throughout the country. While there are shops and stores that sell plugs and adaptors, it is your responsibility to bring suitable adaptors and plugs. Local Surf Maroc does not take any responsibility if your equipment is damaged.
What is the mobile data and internet situation in Morocco?
Mobile coverage is pretty good, though there are areas if you venture outside of city or village limits where the reception is a little variable. Moroccan SIM cards have been given away for free in the airports but are also available to purchase in the shops in Tamraght and neighbouring villages.
The Surf House has WiFi, and if you’re out and about, many cafes, coffee shops, and restaurants provide WiFi for their patrons.
I have a dietary requirement. Will this be a problem?
At Local Surf Maroc, we can cater to most requirements: gluten free, vegan, vegetarian, and pescatarian. Just let us know at the time of booking.
Please be aware that our kitchen does not prevent contact allergens when it comes to gluten, peanuts, or other severe allergies.
Is the water drinkable?
The tap water in Tamraght is treated and drinkable. However, for your holiday we recommend to stick with bottled water to avoid any unnecessary risks.
We provide bottled water on arrival and with meals. Any water, juices, or pop can be purchased at your own expense.
Is there alcohol for sale in Morocco?
Morocco is a Muslim country and much of the country is “dry”. Tamraght, where Local Surf Maroc is located, is a “dry” village so alcohol is not sold in shops or restaurants. There are select restaurants in neighbouring villages that sell alcohol for their patrons only. In Agadir, the Al Massira airport has a duty free shop where alcohol is available for purchase, along with select supermarkets and alcohol shops.
Guests of Local Surf Maroc are welcome to enjoy their own purchased alcohol responsibly at the accommodation, however, we do not take any responsbility for your behaviour while under the influence. Please be aware that if any damage occurs during your stay, you will be asked to pay for these damages.
When is the check-in and check-out time for Local Surf Maroc?
Check-in is at 2pm until 11pm and checkout is at 11 am.
If you require an earlier check-in time, please let us know at the time of booking. We try to accommodate every situation as best we can, however, if the room is not available at this time we provide space for guests to keep their luggage and spend time at the house until the room is ready.
Luggage can also be stored at the house if a late check-out is required.
What can I wear while on my surf trip to Taghazout Bay?
As mentioned, Morocco is a Muslim country and many Moroccans still dress traditionally and conservatively. However, in and around Taghazout Bay and its beaches, the dress is more relaxed and normal beach wear is acceptable.
Out of respect for the locals in Tamraght we do recommend to not dress in beach wear when entering shops or cafes, and even a little conservatively when going to Agadir, such as t-shirts and longer shorts or skirts.